Error “This message was not downloaded from the server”


As polished as iOS is when it comes to its software experience, it’s still not immune to occasional bugs and glitches. Something or the other goes wrong from time to time, fortunately, it is not very difficult to solve such problems.

In this article, we talk about the “this message was not downloaded from the server” error in iOS, what causes it, and what you can do to fix the problem.

Several factors can cause the error “This message was not downloaded from the server”; however, these are the most common causes:

  • Outdated iOS version.
  • Aggressive spam filters.
  • Corrupt settings in Mail app.
  • Cached copies are saved on the server.

Here are 13 ways to try and fix the “This message was not downloaded from the server” error.

Update iOS

The first thing to do is to update your iOS version to the latest possible version. If a buggy version of iOS is causing the problem you’re facing, chances are the developers have already fixed it and released a fix.

Follow these steps to ensure that the latest version of iOS is installed on your phone.

  • Go to settings and tap General.
  • Press on Software update.
  • Make sure you are on the latest available update. Otherwise, update your device immediately.

Restart your iPhone

Another thing you should do is try restarting your iPhone to see if that fixes the problem. Restarting your device can fix seemingly random issues that would otherwise be quite difficult to debug.

Check your internet connection

Most of Apple’s services, including Mail, require an internet connection to work. Facetime specifically works best over WiFi.

Check if your device has an active internet connection. If you are connected to a Wi-Fi network, make sure that the signal strength and speed are sufficient.

Relaunch the Mail app

Another potential solution is to simply close the Mail app and restart it. All you have to do is close the Mail app from the list of recently run apps on your iPhone and relaunch the app.

Disable spam filters

Sometimes, overly aggressive spam filters can prevent regular emails from getting through, causing this problem in your Mail app. Disable your spam filters or program and check if your emails are coming in now. If so, gradually reduce the severity of the spam filter until your emails are working properly.

Edit email preview

The Mail app on your phone downloads a few lines of the email ahead of time before downloading the entire body. If downloading too many rows is causing the problem, you can work around the error by downloading only the first five rows. Here’s how.

How to fix the error
  • Open your iPhone Settings and tap Mail.
  • Press the Insight put under Message list.
  • Set it to 5 lines.

Restart your iPhone and try opening the Mail app again. It should work just fine this time around.

Change the email delivery method

The Mail app uses two different email delivery methods to notify users of new emails. Try changing this shipping method to see if that helps.

How to fix the error
  • Open your iPhone settings and go to Mail.
  • Then press Accounts
  • Tap Get New Data.
  • By default, iOS uses the Push delivery method. Change all these settings to Push and make sure that To push the cursor is activated.

Now restart your phone and you should be good to go.

Disable and re-enable email account

Disabling your email account and then re-enabling it can also resolve these issues.

How to fix the error
  • Open iPhone Settings and tap Mail, Contacts, Calendars.
  • Select Accounts.
How to fix the error
  • Tap the problematic account to open its settings.
  • Disable the Mail to toggle.

Restart your phone and repeat the above steps to reactivate the account. This should make your emails work.

Delete and add account

If disabling doesn’t fix the problem, you can delete the account and try adding it again.

How to fix the error
  • Open iPhone Settings and tap Mail.
  • Select Account.
How to fix the error
  • Tap the problematic account to open its settings.
  • Scroll down and tap Delete account.

Now restart your iPhone and try to add the account again.

Reinstall the Mail app

If nothing else works, try reinstalling the Mail app to see if that works. All you need to do is press and hold the Mail app icon until a pop-up menu appears. Faucet Delete app then confirm the warning message to remove the application. Now go to the Apple App Store and download the app again.

If you encounter this error on Outlook instead, try these fixes.

Download the full message

If your email client is only configured to download a partial message, changing these settings to download the entire message may help you work around the problem. Here’s how.

Step 1: Open Outlook and click on the Case menu.

2nd step: Head to Choice and click Advanced.

Step 3: Click it Send/Receive button under Send and receive.

Step 4: Select the problematic account and click Edit. Alternatively, you can select All accounts.

Step 5: Make sure the Receive mails the box is checked. Also, enable the Download full items, including attachments for folders you subscribe to option.

Now save your changes and restart Outlook.

Enable recent mode in Gmail

If you’ve set up multiple clients that read your emails from Gmail, the first to access them can hide emails from other clients. To counter this, enable the Recent mode functionality in Gmail. Here’s how.

Step 1: Open Outlook and click on the Case menu.

2nd step: Click on Account settings followed by the account settings button for your Gmail account.

Step 3: In the Account name box add recent: before your email address. The end result will become recent:[email protected]

Save your changes and restart Outlook for the changes to take effect.

Keep a copy on the server

Many email clients delete the server copy of the email after downloading the email to view it locally. In such cases, if another email client tries to access your inbox, they will not see any emails. Try disabling this feature and let your emails resync properly.

Read also : Fix Outlook mail search issue for Windows 10 users


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