Internet users have faced difficulties after some of their favorite websites were made inaccessible.
The outage, which stemmed from content delivery network Cloudflare, left millions of users with a “500 server error” screen.
Sites such as Discord and Peloton were among those affected, but what exactly is a 500 server error?
Here’s everything you need to know.
What is a 500 server error?
Error code 500 means the server has crashed on the website you are trying to reach.
If you encounter this error, it can be written in several different ways, including “500 internal server error” or “HTTP 500 server error”.
The error code itself is quite generic, which means it could be a problem at the end of the website or on the device you are trying to reach.
How to fix a 500 server error?
If you think the error may be a problem with your device, the first thing you should do is try reloading the page.
This can restore a broken link to the website’s server.
Similarly, you can try clearing your Internet browser’s cache and cookies.
However, these methods will not work if the problem is on the website side.
The error is normally temporary, so in case it is a problem with the website itself, you should try to wait a while before accessing the site again.
Which Websites Crashed During Cloudflare Server Error 500?
In Cloudflare’s case, it was most definitely an issue with their own servers, with millions of users unable to access sites.
The company hosts major websites on the Internet.
This includes messaging platform Discord and online exercise media company Peloton.
Other sites affected include design website Canva and e-commerce platform Shopify.
Mail users were also unable to access Microsoft Outlook.
What did Cloudflare say about the 500 server error?
The content delivery service has confirmed that they have resolved the issue, with the websites now up and running.
Cloudflare told users, “Today, June 21, 2022, Cloudflare experienced an outage that affected traffic in 19 of our data centers. Unfortunately, these 19 locations handle a significant portion of our global traffic.
“This was caused by a change that was part of a long-term project to increase resilience in our busiest places.
“Depending on your location in the world, you may not have been able to access websites and services that depend on Cloudflare. In other locations, Cloudflare continued to operate as normal.
“We are very sorry for this outage. It was our error and not the result of any attack or malicious activity.
The company further explained that recent changes to the “architecture” of their server locations led to the outage, which has now been resolved by engineers.